Terms of Service

Last Updated: 15/01/2026

Jenved is a Skin Care & Personal Care brand. By accessing or purchasing from jenved.com, you agree to these Terms & Conditions.

 

1. Business Information

This website is owned and operated by:
JENVED
Shop No-03, Building-A/01, Rushikesh Residency, Chhapara Bhatha Road, Surat, Gujarat – 394107

2. Use of Website

You agree to:

  • Provide accurate information

  • Not misuse the website

  • Not engage in fraudulent or harmful activities

We reserve the right to update content, pricing, or policies at any time.

3. Product Information

We strive to provide accurate product descriptions and images.
However, minor variations may occur due to lighting or device differences.

All products listed are 100% genuine, sourced directly or through authorized suppliers.

4. Pricing & Payment

  • All prices are listed in INR.

  • Payments are processed securely via our payment partners.

  • Orders may be canceled if payment fails.

5. Order Acceptance & Cancellation

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Invalid address or payment failure

  • Suspected fraudulent activity

Customers will be notified immediately via email or phone.

6. Shipping & Delivery

Shipping timelines are clearly mentioned on the Shipping Policy page.
Delays caused by courier partners, festivals, or natural events may occur.

7. Returns & Refunds

Returns and refunds follow our official Refund & Return Policy.

8. Limitation of Liability

We are not responsible for:

  • Delays caused by courier partners

  • Individual skin reactions may vary depending on skin type and usage. Customers are advised to review product information and perform a patch test where applicable.

  • Losses caused by incorrect information provided by the customer

9. Contact

For support:
Email: info@jenved.com

For MSME/Udyam correspondence: vipulvadhvania448@gmail.com

Phone: +91 98794 14948