Shipping & Delivery Policy
Last Updated: 15/01/2026
Jenved is a Skin Care & Personal Care Brand, we aim to deliver your products safely and on time across India.
1. Shipping Charges
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Free Shipping on orders above ₹599
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₹80 shipping charge for orders below ₹599
2. Delivery Timelines
Delivery usually takes:
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3–7 business days for major cities
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5–10 business days for remote areas
Delays may occur due to holidays, bad weather, or courier issues.
3. Order Processing
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Orders are processed within 1–2 business days
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Once shipped, you will receive a tracking link via SMS or email
4. Shipping Partners
We work with trusted courier companies to ensure safe delivery.
5. Incorrect Address
If the provided address is incorrect or incomplete, delivery may fail.
In such cases, we will contact you to update the details.
6. Damaged Shipments
If your package arrives damaged:
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Take photos and email them to info@jenved.com within 24 hours of delivery
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We will arrange a replacement or refund as per policy
7. Contact for Shipping
Email: info@jenved.com
For MSME/Udyam correspondence: vipulvadhvania448@gmail.com
Phone: +91 98794 14948
Address: Shop No-03, Building-A/01, Rushikesh Residency, Chhapara Bhatha Road, Surat, Gujarat – 394107